The Pools Casino Cookies Policy
This Cookies Policy explains how The Pools Casino uses cookies and similar technologies when you visit or use our website. It describes the purposes for which these technologies are used, the choices available to you, and how they may affect your experience of our online casino.
Cookies can help The Pools Casino provide secure account access, remember selected preferences, understand website performance, and present more relevant information. This policy should be read alongside any other privacy information made available on our website. If you have questions about cookies or your privacy choices, you can contact us at [email protected].
What Cookies Are
Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. They allow the website to recognise your device and retain certain information between pages or visits. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a set period or until you delete them.
Similar technologies may also be used by The Pools Casino. These can include pixels, tags, software development kits, local storage, and related tools that collect or store information about how a website or service is used. In this policy, we use the term cookies to cover cookies and comparable technologies unless a distinction is necessary.
Cookies do not normally contain information that directly identifies you by name. However, information obtained through cookies may sometimes be associated with account details, device information, or other data that can relate to you. The way cookies are used depends on their purpose and the settings of your browser or device.
Types of Cookies
The Pools Casino may use several categories of cookies. Each category serves a different function, and some cookies may perform more than one role.
- Session cookies are temporary and are usually deleted when you close your browser.
- Persistent cookies remain on your device for a defined period or until they are removed manually.
- First-party cookies are placed by The Pools Casino or by a service operating on our behalf.
- Third-party cookies are placed by external providers whose tools or services may be present on our website.
Cookies may also be classified according to whether they are necessary for the website to operate or whether they support additional functions such as analytics, personalisation, or marketing. Where consent is required, non-essential cookies will be used in accordance with the choices you make through the available cookie controls.
Essential Cookies
Essential cookies support the basic operation, security, and reliability of The Pools Casino website. Without these cookies, certain services may not function correctly or may not be available.
Depending on how you use the website, essential cookies may help to:
- Maintain a secure connection while you move between pages.
- Support registration, login, and account session management.
- Remember information required to process a requested transaction or service.
- Detect unusual activity, protect against misuse, and support website security.
- Route traffic appropriately and help maintain website stability.
- Store your cookie consent preferences.
These cookies are generally used because they are necessary to provide a service you have requested or to operate and protect the website. They cannot usually be disabled through our cookie preference tools. You may still be able to block them through your browser, but doing so can prevent account functions, security controls, or other essential features from working as intended.
Performance Cookies
Performance cookies help The Pools Casino understand how visitors interact with our website. They may collect information such as the pages visited, the time spent on a page, the links selected, browser type, device category, and whether an error was encountered.
This information is generally assessed in an aggregated or otherwise organised form to help us identify technical issues and improve the website. For example, performance information may show that a page loads slowly, that a particular feature is difficult to use, or that visitors leave a process before completing it.
Performance cookies do not exist to record the content of your private communications or to monitor activity unrelated to the website. Where these cookies require consent, you can choose whether to allow them through the cookie settings provided on the website. Declining them should not normally prevent access to core casino services, although it may limit our ability to assess and improve website performance.
Functional Cookies
Functional cookies allow the website to remember choices and settings that make your visit more convenient. They may support preferences such as language, region, display options, or other selections made while using The Pools Casino.
These cookies can also help provide features that are more tailored to the way you use the website. For example, they may remember a setting during a session or reduce the need to enter the same preference repeatedly. Functional cookies are not generally essential to the basic operation of the website, but disabling them may result in a less personalised experience.
The information stored by functional cookies is used for the relevant website feature and is not intended to replace the account and identity checks that may apply when you use regulated or age-restricted services. The Pools Casino is intended for customers aged 18 and over, and cookies do not change any age or account eligibility requirements.
Marketing Cookies
Marketing cookies may be used to understand browsing activity and help measure or tailor advertising and promotional communications. They can assist with identifying whether an advertisement has been viewed, assessing the effectiveness of a campaign, limiting repeated adverts, or presenting information that may be more relevant to your interests.
Some marketing cookies may be placed by third-party advertising, measurement, or social media providers. These providers may combine information collected from our website with information obtained from other websites or services, subject to their own policies and the permissions or controls available to you.
Marketing cookies are not required for you to browse the core areas of The Pools Casino website. Where consent is required, they will only be used after you have made the relevant choice. If you reject marketing cookies, you may still see advertising or promotional content, but it may be less relevant or less closely measured.
Marketing preferences do not override responsible gambling safeguards, account restrictions, self-exclusion arrangements, or other controls that apply to your use of the service. The Pools Casino may also limit promotional communications where this is appropriate for customer protection or account management.
Managing Cookies
You can manage cookie choices through the cookie banner, consent tool, or preference controls made available on the website. These controls may allow you to accept or reject optional categories separately. Your selection may be stored in an essential cookie so that the website can remember your decision.
You can also control cookies through your browser or device settings. Most browsers allow you to:
- View cookies stored on your device.
- Delete existing cookies.
- Block cookies from particular websites.
- Block all cookies or allow only certain categories.
- Receive a notification before a cookie is stored.
The method for changing these settings varies between browsers and devices. Information supplied by your browser provider may help you locate the relevant controls. If you delete or block essential cookies, you may need to enter preferences again, sign in again, or lose access to functions that depend on those cookies.
Changing cookie settings does not necessarily delete information already collected before the change. It also may not affect technologies controlled directly by third parties. You may need to use the relevant provider's own privacy or opt-out tools where those tools are available.
Third-Party Cookies
Some features on the website may be provided by organisations other than The Pools Casino. These organisations may use their own cookies or similar technologies to deliver services, measure performance, prevent fraud, support payments, provide customer assistance, or deliver advertising.
Third-party providers operate under their own terms and privacy practices. The Pools Casino does not control every aspect of how an independent provider processes information through its technology. Before accepting optional third-party cookies, you should review the information supplied by the relevant provider if you want to understand its practices in more detail.
Third-party technologies may change over time as website functionality, security requirements, analytics arrangements, and advertising services develop. We aim to use appropriate controls and to review the tools used on our website, but the names and purposes of individual third-party cookies may vary by service, device, and visit.
Links to external websites or services may be available from our website. Visiting an external service takes you outside the control of The Pools Casino, and the external provider's own cookie policy will apply.
Policy Updates
The Pools Casino may update this Cookies Policy when our website, technology, services, or cookie practices change. We may also revise it to improve clarity or reflect changes in applicable guidance and operational arrangements.
When an update is made, the revised version will be published on this page with an updated effective date where appropriate. If a change materially affects how optional cookies are used, we may present the relevant choices again through our cookie consent tools. You should review this page periodically so that you remain informed about our current approach.
If you continue to use the website after an updated policy has been made available, this does not remove any consent requirement that applies to optional cookies. Your available choices will continue to be presented through the relevant cookie controls.
Last updated: